Captain Sudhanshu Dubey respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used and handled when you visit captainsudhanshudubey.com, contact us, book a consultation, purchase educational material or otherwise use our services.
Depending on how you interact with our website, we may collect information such as:
name;
email address;
phone number;
information submitted through contact or enquiry forms;
booking and consultation information;
purchased products or services;
transaction references and payment status;
educational or career information voluntarily provided during consultations;
device, browser and basic technical information;
IP address;
website usage information; and
communications you send to us.
Payments may be processed using third-party payment processors such as Razorpay.
Payment processors may collect information required to complete the transaction in accordance with their own privacy practices.
We do not intend to directly store complete credit/debit card numbers, banking passwords, UPI PINs or other confidential payment credentials.
We may retain transaction information such as the transaction ID, amount, date, purchased service and payment status for accounting, support and transaction-verification purposes.
Information may be used to:
process bookings and purchases;
provide consultations and mentorship services;
activate digital study materials;
provide access to mock examinations and other educational content;
communicate booking confirmations and service updates;
respond to enquiries;
provide customer support;
maintain transaction and accounting records;
improve our website and services;
prevent fraud and misuse;
comply with legal or regulatory obligations; and
send service-related communications.
Where required by law, promotional or marketing communications will be sent subject to appropriate consent and available opt-out mechanisms.
The website may use cookies or similar technologies to maintain functionality, understand website usage, improve performance and support security.
Your browser may allow you to block or delete cookies. Certain website functions may not work properly if essential cookies are disabled.
We do not sell your personal information.
Information may be shared when reasonably necessary with:
payment processors;
website hosting and technology providers;
email or communication service providers;
professional advisers;
consultants or experts involved in delivering a service you request; and
government, regulatory or law-enforcement authorities where disclosure is required by law.
Service providers are expected to use information only for appropriate service-delivery purposes and subject to applicable contractual and legal requirements.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining financial or transaction records, handling disputes and complying with applicable legal obligations.
When information is no longer required, we may delete, anonymise or securely dispose of it in accordance with applicable requirements.
We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
Subject to applicable Indian law, you may contact us to:
ask what personal information we hold about you;
request correction of inaccurate information;
request deletion of information where legally permissible;
withdraw consent where processing is based on consent; or
raise a concern regarding how your personal information is handled.
Certain records may need to be retained where required for taxation, accounting, fraud prevention, dispute resolution or other legal purposes.
Our services may be used by students who are below 18 years of age.
Where personal data of a minor is required, appropriate consent from a parent or lawful guardian should be obtained where required under applicable law.
Parents or guardians may contact us regarding personal information submitted by a minor.
Our website may contain links to external websites and services.
We are not responsible for the privacy practices of third-party websites. Users should review the privacy policies of those services before providing personal information.
We may update this Privacy Policy from time to time.
Any revised version will be published on this page with its updated effective date.
For questions, requests or grievances concerning your personal information, contact:
Captain Sudhanshu Dubey
Email: officialsudhanshudubey@gmail.com
Phone: +91 96674 22007
Website: captainsudhanshudubey.com
Operating Address: [ADD YOUR BUSINESS/KYC ADDRESS HERE]
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.
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